PagerDuty
Service domainINCIDENT MANAGEMENT
Arcade Optimized
Arcade tools designed for LLMs to interact with PagerDuty
16tools
PagerDuty Toolkit
Arcade's PagerDuty toolkit lets LLMs interact with PagerDuty to read and manage incidents, schedules, teams, services, and on-call data via OAuth2.
Capabilities
- Incident management — retrieve, list (with status/urgency/service/team/time filters), acknowledge, resolve, reopen, and reassign incidents; inspect the account-wide activity log of triggers, escalations, and resolutions.
- On-call & schedule visibility — list on-call entries and schedules to understand current coverage.
- Team & user operations — list and look up teams (with members and linked resources), list users, and fuzzy-search users by name or email.
- Service & escalation policy inspection — retrieve or list services (with name search) and escalation policies.
- Identity — resolve the authenticated user's own PagerDuty profile, contact details, and notification rules.
OAuth
This toolkit authenticates via OAuth2 using Arcade's PagerDuty provider. See the PagerDuty auth provider docs for setup instructions and required scopes.
Available tools(16)
16 of 16 tools
Operations
Behavior
| Tool name | Description | Secrets | |
|---|---|---|---|
Get a single escalation policy by ID. | |||
Get a single incident by ID. | |||
Get a single service by ID. | |||
Get a single team by ID including members and linked resources. | |||
List escalation policies. | |||
List incidents with optional status, urgency, service, team, and time filters. | |||
List log entries (activity feed) showing recent incident events.
Returns events like incident triggers, acknowledgments, escalations,
and resolutions across the account. | |||
List on-call entries with optional filters. | |||
List schedules. | |||
List services with optional name search. | |||
List teams. | |||
List users. | |||
Reassign an incident to a specific user without changing its status. | |||
Search users using local fuzzy matching on name/email. | |||
Update an incident's status (acknowledge, resolve/close, or reopen). | |||
Get the authenticated PagerDuty user's profile with contact and notification summaries. |
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